Contact Us
We are here to help
Do you have any questions? Or do you have some feedback about our products or service? Then leave us a message using the contact form or send an email to: support@drawned.com
You can also reach out to us via Whatsapp: +32 474 27 30 55
FAQ
Frequently Asked Questions
Do you ship overseas?
Yes, we ship worldwide. Shipping costs apply and will be added at checkout. Costs vary according to your location. We also offer free shipping worldwide, but the thresholds for free shipping differ depending on where you are.
How long will it take to receive my order?
We process orders within 48 hours. Delivery durations depend on your location. Orders shipped within the EU usually arrive in 2-7 business days. For deliveries outside the EU, anticipate a timeframe of 7-16 days. Comprehensive delivery details will be provided in your confirmation email.
Can I return my order?
You can find all information about refunds and exchanges on our return & refund policy page.
Do I have to pay customs duties if I order from outside the EU?
Be aware that if you're ordering from a non-EU country, import taxes and customs fees might apply. To prevent unforeseen expenses, we recommend checking the import regulations of your country beforehand.
I received a different, damaged or defective item - what to do?
If this happens, please contact our customer service at support@drawned.com We need your order number (#12345), a photo of the defective item and a description of the issue.
Any questions?
You can contact us through our contact page! We will be happy to assist you.
Our partners
Fostering Human Creativity
At Drawned, we believe in the power of art and human creativity. We are deeply committed to supporting artists, especially those who have made their mark in the gaming and entertainment niche. We collaborate with concept artists and illustrators who have contributed to some of the biggest names in the industry. Our artists' clientele includes giants like Sony, Blizzard, Marvel, Netflix, Ubisoft, Capcom, and many more.
SUPPORTING ARTISTS
What sets Drawned apart from other clothing brands is our commitment to support the artists. That's why we've established a unique profit-sharing model. When you purchase a piece of Drawned clothing, a portion of the profits goes directly to the artists. Your support directly empowers and sustains the creators behind the designs
NO AI
Our dedication to authenticity and genuine craftsmanship is at the heart of our brand. In a world filled with mass-produced, AI-generated designs, we are committed to exclusively collaborating with human artists. We will never use AI in our artwork. Every piece of art on our clothing is the outcome of countless hours, even years, of dedication and practice.
ECO-FRIENDLY
We believe that art and sustainability go hand in hand. We're dedicated to minimizing our ecological footprint. Which is why most of our products are
GOTS certified. This ensures that a majority of our products meet strict environmental and social standards, encompassing the judicious use of non-toxic chemicals, fair labor practices, and sustainable manufacturing processes.
PREMIUM QUALITY
We believe that every piece of art deserves an equally high-quality canvas. Our shirts are crafted from pure, organic cotton fibers, offering a soft touch against your skin. By opting for screen printing as our primary technique, we ensure our art is represented in the highest print quality possible. With screen printing, the ink is absorbed deep into the fabric, ensuring the best in terms of quality, longevity, and durability.